How to Choose a Video Meeting SolutionThere are a lot of choices out there, so it can be hard to tell which is best for your needs. Some questions to ask yourself: Usability. Selecting an app that is easy to use and will work across all your devices is a must. Before a meeting, make sure the platform you’re using will work with your prospect or customer as well. Reliable. Look for a proven solution that has a reputation for being reliable. Read reviews so you can get a user’s perspective. Some apps are notorious for dropping calls and freezing. Customer Service. Is there a customer representative or knowledge base available to answer any questions you may have? Selecting a solution that works with you to ensure success is key. Multi Device. Look for something that runs across any and all technology hardware and software you may come across. Having a solution that’s compatible with laptops, desktops, tablets, PC, Mac, iOS, iPhone, Android, etc. The best solutions integrate with any technology of your choosing.
Some Video Meeting Solutions to Consider
ZoomZoom is an easy and reliable way to conduct video conferences. Its features also enable collaboration across mobile devices, desktops, laptops, and phones. Learn more.
GoToMeetingGoToMeeting offers face-to-face meeting, presentation sharing and chat capabilities on any device. Learn more.
PexipPexip gives you the power to deploy video-based meetings. They offer a range of product offerings from self-hosted software to cloud service video solutions. Learn more.
Cisco WebExWebEx is accessible on any browser and mobile device, or a video system and delivers integrated audio, video, and content sharing capabilities. WebEx is also very secure. Learn more.
Microsoft Teams (formerly Skype for Business)Microsoft Teams allows you to host up to 10,000 people while providing enterprise-grade security. Share files, conduct one-to-one or group chats, and more. Learn more.
Join.meJoin.me offers free screen share, audio, and video conferencing. This is the simplest web conferencing option out there. Learn more.
Google HangoutsFor G Suite users, Google Hangouts is a great option. Video calls are easy-to-join and don’t require accounts, logins, or plugins. When you set a meeting, just share the link provided. Learn more.
UberConferenceWhere UberConference stands apart is how simple they make it to join. Their features include call controls, screen sharing, and HD calls. No pins or downloading required. Learn more.
Preparing for The Meeting
Calendar InviteThis is a must. Sending an invitation with pertinent details of the meeting establishes professionalism. The invite should be sent to all participants and include:
- Date and time. Be sure to include the estimated length of the meeting so everyone can prepare accordingly. 15, 30, 60 minutes? Let everyone know how long you expect the meeting to run.
- A link to the meetings hosting platform with dial in credentials and steps on how to access.
- Provide a one to three sentence overview about what the meeting will entail. This sets expectations and gives them the option to prepare.
Meeting AgendaIf your meeting has several action items – include an itinerary in the calendar invite or send as an email to everyone one the attendee list. This will keep the meeting running smoothly but also give them time to prepare any question on their end.
RSVP’sMake sure every recipient has either confirmed or declined your invite. If there is an invitation floating out there with no action, you will want to reach out directly to make sure it didn’t go to their spam or just fell to the wayside of their inbox.
Video Meeting Do’s & Dont’sOnce your platform is selected, there are some best practices we suggest you run through before and during your video meeting.
Please do…Establish a Good Angle. Adjust the camera to make sure everyone is in the shot, the shot is centered, and it’s a good height. It’s very important to run through this before your call. Backdrop. Make sure the background is professionally and visually appealing. It’s also important to take into account lighting. If you have windows in the background and it’s a nice sunny day, you may want to draw the blinds. Those on the other side will be ‘blinded by the light’. Eye Contact. Make sure the camera is centered and in line with your gaze. If there are multiple people on your side, place the camera as central as possible so that everyone is looking into the camera as front on as possible.
Pay Attention. Maintain eye contact with the camera when someone from the other side is speaking. It’s very easy to avert your guys and stare off into the corner. But avoid this. It’s obvious and conveys that you’re not paying attention or disinterested. Also, be sure to sit up straight, smile and nod, etc. Your body language should be identical to an in person meeting. A survey conducted by Klaxoon found that 38% of employees admit to not being fully attentive during meetings.