If you want to know how your salespeople are doing, there’s not a better tool on the market. I truly believe that.

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Mike Shirley

Chief Sales Officer @ HomePro

HomePro is a premier provider of home technology that partners with residential builders to create custom solutions for home buyers during the sales process. HomePro has been very successful with steady year-over-year growth. On average, the company installs top-of-the-line smart home technology and security systems in over 30,000 homes per year.

The Problem:

Due to increased partner and consumer demand, HomePro was growing rapidly. This growth was good for revenue, but made it difficult for the sales team to keep up with the huge influx of demand using their existing process and CRM. This situation led to a variety of challenges that needed to be solved:

• Lack of visibility for leadership to see field activity
• Upset customers from missed appointments or follow-ups
• Difficult to keep reps accountable for assigned leads
• CRM data became inaccurate because of a lack of timely updates
• Existing process was manual, time consuming, and created confusion for sales
• Difficult to identify issues and opportunities in the process or team members

The Solution:

ACTIVITY TRACKING & AUTOMATION

The SPOTIO mobile app made it easy and fast for reps to organize their appointments, provide status updates and meeting notes, and automate tasks and communications to their prospective customers.

MULTI-CHANNEL COMMUNICATIONS

By adopting SPOTIO’s multi-channel communications (MCC), HomePro reps could call, email, and even text directly from the app, while providing a detailed conversation history on every lead for future review.

DIRECT CRM INTEGRATION

Connecting SPOTIO directly with their existing CRM made it drastically easier and faster to update records for reps, which ensured system data was entered more timely and accurately than ever before.

PIPELINE VISIBILITY

More accurate and timely reporting meant that sales leaders could finally see how the process and team members were performing, easily identify issues or opportunities for improvement, and provide better individual coaching.

Mike Shirley

Chief Sales Officer @ HomePro

“If you want to know how your salespeople are doing.”

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Jennie Nichols

Chief Sales Officer

If you want to know how your salespeople are doing, there’s not a better tool on the market. I truly believe that.

Jennie Nichols

Chief Sales Officer

“If you want to know how your salespeople are doing, there’s not a better tool on the market. I truly believe that.”

Client Name Here

Shirley Mike

Chief Sales Officer